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Q: I did
not get my deposit back. What happened? A: In 2009, 89% of students received their deposits back. If you did not receive your deposit back, it could be for several reasons ● YOU MUST COMPLETE A DEPOSIT RETURN REQUEST FORM TO ENSURE THAT COLDEX HAS UP TO DATE AND ACCURATE INFORMATION. NO DEPOSITS ARE RETURNED WITHOUT THIS COMPLETED ON LINE FORM!! ● If you did not clean your unit as per instructions provided. (The unit MUST be fully clean, dry and defrosted. No water can be inside the unit.) ● The unit was not in the room it was delivered to. ● Your account was outstanding. ● Parts were missing. ● The unit was moved to another room without authorization. ● Your deposit cheque was returned to us. Please email us if you have a question!! info@coldexrents.com |
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