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Fill out your DEPOSIT REQUEST FORM
(Please only submit at the end of your rental contract)

Refrigerators


All refrigerators must be returned clean, dry and defrosted to receive your $25.00 deposit back.
No stickers of any kind may be applied to the unit.
  1. Unplug and defrost the unit for 24 hours. Leave the door open while defrosting.
  2. Remove all water from the unit, including in the drip tray (located under the freezer).
  3. Clean the inside and outside, including racks, crisper and the inside of the freezer, with a mild detergent.
  4. Ensure the unit is completely dry.
  5. If you are cleaning the freezer for the last time leave the door open. Otherwise, mould may start to grow and you will not receive your deposit back.
  6. All racks and crispers must be returned with the fridge.
Deposit will be retained by Coldex unless unit is returned clean, dry and defrosted, as outlined above.
Deposits are mailed to the Canadian home address, or credited to a MasterCard or Visa, 6-8 weeks after pickup, only after a DEPOSIT REQUEST FORM has been completed on line. This procedure ensures that Coldex has current information.
Please note: Deposits can only be refunded to the person whose name is on the contract. If refunding by credit card, please note the card must be in the renter’s name.
Freezers


All freezers must be returned fully clean, dry and defrosted to receive your $25 deposit back.

  1. Unplug and defrost the unit 24 hours prior to pick up. Leave the door open.
  2. Remove all water from the unit.
  3. Clean the inside and outside of the freezer, including racks, with a mild detergent.
  4. Ensure the unit is completely dry.
  5. If you are cleaning the freezer for the last time leave the door open. Otherwise, mould may start to grow and you will not receive your deposit back.
  6. All racks must be returned with the freezer.

Deposit will be retained by Coldex unless unit is returned clean, dry and defrosted, as outlined above.
Deposits are mailed to the Canadian home address, or credited to a MasterCard or Visa, 6-8 weeks after pickup, only after a DEPOSIT REQUEST FORM has been completed on line. This procedure ensures that Coldex has current information.
Please note: Deposits can only be refunded to the person whose name is on the contract. If refunding by credit card, please note the card must be in the renter’s name.